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Terms of Service

Effective April 1, 2026

Effective Date: April 1, 2026 Β Β·Β  Last Updated: April 1, 2026

These Terms of Service ("Terms") govern your access to and use of the TribeX platform, including the mobile applications, website, and related services (collectively, "Services") operated by TribeX, Lda. ("TribeX", "we", "us", or "our"), registered in Portugal.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

The Services are intended for users who are at least 13 years old. If you are under the legal age to enter into a binding contract in your jurisdiction, you may only use the Services with the consent of a parent or legal guardian.

By creating an account, you confirm that:

  • You are at least 13 years old;
  • You have the legal capacity to agree to these Terms;
  • You will use the Services only for lawful purposes.

2. Accounts

Creating an Account

To use the Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information;
  • Keep your account information up to date;
  • Maintain the confidentiality of your password;
  • Not share your account with any other person;
  • Notify us immediately of any unauthorised use of your account.

You are solely responsible for all activity that occurs under your account.

Third-Party Login

You may register or log in using a third-party account (e.g., Apple, Google). By doing so, you authorise TribeX to access certain information from that account in accordance with that third party's privacy policy.

Termination of Account

We reserve the right to suspend or terminate your account at any time if you violate these Terms or if we determine, in our sole discretion, that your use of the Services is harmful to other users, third parties, or TribeX.

3. The Services

TribeX provides a sports matchmaking platform that allows users to:

  • Create athlete profiles;
  • Discover and connect with nearby athletes via an interactive map;
  • Send and receive 1-on-1 play invitations;
  • Communicate via real-time chat;
  • Track competitive rankings through an Elo rating system;
  • Access upcoming features including group games, coach booking, and community tribes.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

4. Subscriptions and Payments

Free Plan

TribeX offers a free plan that includes core features. The free plan is available to all registered users at no cost.

TribeX Pro (Coming Soon)

TribeX Pro is a paid subscription plan that will offer additional features. Pricing and billing terms will be communicated before launch.

General Payment Terms (when applicable)

  • Subscription fees are billed in advance on a recurring basis;
  • You authorise TribeX to charge your chosen payment method;
  • All fees are non-refundable except as required by applicable law;
  • TribeX reserves the right to change pricing with reasonable prior notice.

Cooling-Off Period

If you reside in the European Union, you may have the right to withdraw from a paid subscription within 14 days of purchase and receive a full refund, unless you have already begun using the paid features.

5. User Content

Your Content

You retain ownership of all content you submit, post, or display on the Services ("User Content"), including your profile information, photos, messages, and match records.

Licence to TribeX

By submitting User Content, you grant TribeX a non-exclusive, worldwide, royalty-free, sublicensable licence to use, reproduce, adapt, publish, and distribute your User Content in connection with operating and improving the Services.

Your Responsibilities

You are solely responsible for your User Content. You confirm that:

  • You own or have the right to share your User Content;
  • Your User Content does not violate any law or third-party rights;
  • Your User Content is not false, misleading, defamatory, obscene, or harmful.

TribeX reserves the right to remove any User Content that violates these Terms or that we find objectionable.

6. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose;
  • Harass, abuse, or harm other users;
  • Post false or misleading information;
  • Impersonate any person or entity;
  • Use automated tools to scrape, crawl, or extract data from the Services;
  • Attempt to gain unauthorised access to any part of the Services;
  • Upload content containing viruses or malicious code;
  • Use the Services to send unsolicited messages or spam.

Violation of these rules may result in immediate account suspension or termination.

7. Location-Based Features

The Services include location-based features such as the sports map and nearby athlete discovery. By enabling location access, you consent to the collection and use of your location data as described in our Privacy Policy.

You are responsible for the safety risks associated with meeting other users in person. TribeX is not responsible for any harm arising from in-person interactions between users.

8. Intellectual Property

The Services and all content created by TribeX β€” including the TribeX name, logo, design, code, and features β€” are the exclusive property of TribeX and are protected by intellectual property laws.

You are granted a limited, personal, non-transferable, non-sublicensable, revocable licence to access and use the Services for personal, non-commercial purposes.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Services without our prior written consent.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, TRIBEX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • FITNESS FOR A PARTICULAR PURPOSE;
  • ACCURACY OR RELIABILITY OF THE SERVICES;
  • UNINTERRUPTED OR ERROR-FREE ACCESS;
  • THE SAFETY OF IN-PERSON INTERACTIONS WITH OTHER USERS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIBEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

IN NO EVENT SHALL TRIBEX'S TOTAL LIABILITY EXCEED THE GREATER OF (A) €50 OR (B) THE AMOUNT PAID BY YOU TO TRIBEX IN THE 12 MONTHS PRIOR TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless TribeX, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Services;
  • Your User Content;
  • Your violation of these Terms;
  • Your violation of any rights of a third party.

12. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully.

13. Governing Law and Disputes

These Terms are governed by the laws of Portugal. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Portugal.

If you reside in the European Union, you may also benefit from mandatory consumer protection provisions in your country of residence.

For users in the United States, disputes not resolved informally may be submitted to binding arbitration under the rules of the American Arbitration Association, on an individual (non-class) basis.

14. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes via the app or by email. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Terms.

15. Contact

For questions about these Terms, please contact us:

TribeX
Email: legal@playtribex.com
Website: https://playtribex.com

These Terms were last updated on April 1, 2026.